+ ATM, credit cards and payment information

When you place an order through the website, you are required to select a method of payment. Otantik Home is not interested in your debit/credit card information nor do store any of your debit/credit information, since orders could be paid at the door directly to Otantik Home through cash on delivery method of payment. Online debit/ credit card payment is also an option and for payment method. For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Upon your choice, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your credit card information.

 + Cookies

When you visit our site, our server sends your computer a “cookie.” This cookie is a small packet of information that identifies you as a user of our system. Cookies save you time by retaining your contact information. Cookies do not deliver viruses, and can only be read by the server that sent you the cookie. You have the ability to accept or decline cookies by modifying the settings in your browser. Please bear in mind, however, that you may not be able to use all the features of our site if cookies are disabled.

 + Do we disclose your personal information

We may disclose your information to our staff and to third parties involved in the delivery of your order, and the analysis and support of your use of the website. We may disclose your information if necessary to protect our legal rights if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection

 + How personally identifiable information disclosed

We may disclose PII: To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e-mail delivery services, credit card processing, and other similar services to enable them to provide services. As required to fulfill your purchase (e.g., to our staff to enable them to fulfill your order). To identify you to any person to whom you send messages regarding Site-related content through the Site. To third parties sponsors of Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate, as they may contain additional important information about a sponsor’s or other third parties use of your PII. To the extent that the terms and conditions of such rules concerning the treatment of your PII conflict with this Privacy Policy, the terms and conditions of such rules shall control. To an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including without limitation in connection with any bankruptcy or similar proceedings). as we believe to be appropriate: (a) under applicable law including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain.

 + Information about services we offer

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products, services, discounts, promotions and campaigns, which we think, may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, contact us via e-mail or log onto your account to change your relevant settings from my account link on the user main page.

 + Marketing

We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not want to receive marketing communications from us via e-mail or participate in our ad-customization programs, simply communicate your preference to us via e-mail or log onto your account at website to change your relevant settings from my account link on the user main page

 + Navigation and click stream data

As you browse our website, we gather navigational and click stream data that shows which pages you have website, what kind of features you have used or how long you have stayed on a particular page, etc. This information will not reveal your identity or be linked to you personally. We use this information to complete, support, and analyze your purchases from us; to facilitate and improve your use of the website; to comply with any requirements of the law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the website or on a third party’s website and for internal purposes. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the website.

 + Order placement information

Personal information required during the order process includes name, address, phone number, email address as well as recipient details, and other similar information used to identify you and complete an order. Personal information collected at our site will be shared with our staff when processing your order. We have an agreement with all of our staff, restricting disclosure or further processing of personal information provided to them by us. Your personal information will be used to notify you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties unless compelled by applicable legislation. We only send marketing emails to those people who have specifically requested to receive this information

 + Personal contact information

Otantik Home may collect the following data from users of its website:

• First and last name

• Street address, district, and city

• Telephone numbers and contact information

• Email address

• GPS location (mobile phone location)

These data are collectively referred to as "Personally Identifiable Information" or PII.

Otantik Home may also collect additional information such as:

• Order history

• Customer service inquiries

• Certain social media preferences (such as pages you have “liked” or “recommended”)

The company also uses web analytics programs to monitor and analyze website traffic, including for advertising and promotional purposes. The resulting statistics may be published or shared with third parties, provided they do not include any personal data that identifies the user.

Non-personal information (Non-PII) includes aggregated data, demographic information, and any other information that does not reveal your identity, such as: MAC address, device type, screen resolution, operating system version, browser type, location data, gender, and date of birth. This information may be collected on its own or in combination with PII, but in a manner that prevents user identification.

Cookies, pixel tags, web beacons, and similar technologies may also be used to customize and enhance your experience on the website. You can refuse the use of cookies through your browser settings. For more information, please visit: www.allaboutcookies.org.

IP Addresses: These are the Internet Protocol addresses of the devices you use, automatically recorded by your Internet Service Provider (ISP) and included in server log files along with the time of visit and the pages viewed. Collecting IP addresses is a standard practice carried out by most websites.

 + Privacy policy Amendment

Otantik Home reserves the right to amend its Privacy Policy at any time by posting an updated version on this page or a subsequent page. The new version shall take effect from the date of its publication, which will be indicated at the top of the page as the effective date.

 + Protecting your personal information

Our website has secure pages to collect user information and most critical data is stored in encrypted form. We use various technical and management practices to help protect the confidentiality, security, and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari and Chrome.

+ Security

We use reasonable organizational, technical, and administrative measures to protect the Personally Identifiable Information (PII) under our control.

However, no data transmission over the Internet or method of storage can be guaranteed to be 100% secure. Therefore, we kindly request that you do not send sensitive information via email.

If you have reason to believe that your communication with us is no longer secure — for example, if you feel that the security of any account you have with us has been compromised — you should notify us immediately using the contact methods provided in the “Contact Us” section below.

Please note that reporting via regular mail may result in a delay in our response to the issue.

+ USE of your information

Otantik Home uses Personally Identifiable Information (PII) for various purposes, including:

• Creating user accounts on the Otantik Home platform.

• Communicating with users regarding our services.

• Providing promotional offers and special deals.

• Collecting payment for purchases made through the platform.

Users may opt out of receiving promotional communications by visiting their personal account page on the Otantik Home website and updating their preferences, or by using the unsubscribe link included in promotional emails.

Otantik Home also uses cookies to remember users and enhance their experience, such as remembering login details, language selection, country preference, and other information that may be collected in the future.

Otantik Home confirms that it does not sell user information to third parties.

Otantik Home also collects information from third-party vendors and service providers involved in providing application programming interfaces ("APIs") and other service-related functionalities.

Otantik Home may disclose Personally Identifiable Information to parties such as attorneys, collection agencies, courts, or law enforcement authorities in response to a legal request related to violations of the Terms of Use or other violations related to user-generated content (such as service or product reviews). Please note that any content posted by the user may be publicly available, and the privacy of data contained therein cannot be guaranteed.

Non-Personally Identifiable Information (Non-PII):
Otantik Home may use non-personal information for any purpose and may share it with affiliates and third parties. In some cases, non-personal information may be combined with PII; in such cases, the combined information will be treated as PII.

IP Addresses:
IP addresses are used for purposes such as measuring website usage, diagnosing server problems, and managing the site. They may also be disclosed for purposes similar to those for which PII is used. Generally, IP addresses are treated as non-personal information unless otherwise required by law.

 + We may use advertising companies to serve ads for us

We may engage advertising companies to display advertisements on our behalf. These companies may use cookies and action tags (pixels) to measure the effectiveness of ads and to deliver tailored advertising content or recommendations on our website or on other sites. The data collected by these third parties is gathered anonymously and does not include any personally identifiable information about the user.

 + Your E-mail address

When registering for an account, we require you to provide an email address and other contact information necessary for communication via the internet and phone. We use your email address to confirm orders and to contact you in case of any issues.

Registration is not possible without providing an email address. You can update or modify your contact information through your account by using the “My Account Information” link on the homepage.

We share part of your contact information (such as name, address, and phone number) with our staff and parties involved in fulfilling your order or supporting your use of the website.

We confirm that we do not sell or disclose personal contact information to any third party without your consent, except when required by law (such as a court order) or for the purposes of fraud or crime prevention.

+Risk Disclosure

While Otantik Home makes reasonable efforts to maintain the security and protection of your personal information, it should be noted that data transmission over the internet or storage cannot be guaranteed to be 100% secure.

Therefore, we cannot provide absolute protection against any security breach or cyberattack. By using our website or services, you acknowledge and agree to assume these risks, and we reaffirm our commitment to taking all necessary technical and organizational measures to minimize these risks and protect your data to the greatest extent possible.

+Data Retention Period for Sales, Purchases, and Communications

Otantik Home retains your personal data related to sales, purchases, and communications for up to one year after the completion of the transaction. This allows us to continue sending you new collections and keep you informed about the latest offers and special services.

We are committed to deleting or anonymizing your data once this retention period has ended, unless there is a legal or regulatory reason requiring us to retain it for a longer period.