+ Ratification of the Agreement

To join the OTANTIK-HOME.com website, you must first complete the registration form and agree to the terms of the User Agreement and the Privacy Policy published on the site.

By completing and confirming the form, or by ordering any product or obtaining any service through this system, you acknowledge and agree to fully comply with the terms of the Agreement and the Privacy Policy.

You are responsible for providing all requirements necessary to access the site, and you are also responsible for ensuring that all persons who use the site through your internet connection are aware of and comply with the terms of the Agreement and the Privacy Policy.

By viewing, using, browsing, or submitting any content or material through the site, you agree to these terms as a legally binding agreement between you and OTANTIK-HOME.com, without any limitations or additional conditions.

The terms “you” or “user” refer to any person or entity that views, uses, browses, or submits content through the site. If you do not agree to these terms, please stop using the site immediately.

OTANTIK-HOME reserves the right to amend the Terms of Use and Privacy Policy at any time without prior notice, and your continued use of the site after any modifications constitutes your acceptance of the revised terms.

These terms apply to the OTANTIK-HOME.com website and all associated applications on iPhone and Android systems, as well as mobile browsing platforms.

 +  How to make an order and how it is processed

After selecting a product, you can confirm your order by clicking the “Checkout” button.
Please review the information you enter carefully and correct any errors before completing the order, as the details cannot be modified once confirmed.

Once your order is received, the OTANTIK-HOME.com team will begin processing it, and a notification will appear on the final page confirming that your order has been successfully received and sent to the delivery address you specified.

If payment cannot be accepted for any reason, you will be redirected to the previous page, and we will not be obligated to complete the order or provide the service.

 + Order Cancelation

You have the right to request the cancellation of your order within 5 minutes of its completion on our website, subject to approval by the OTANTIK-HOME team and after contacting us through the specified communication channels.

While we strive to ensure the accuracy of prices and specifications, we reserve the right to cancel any order made based on incorrect information.

OTANTIK-HOME also reserves the right to cancel the order at any time within 5 minutes after confirmation, and you will be notified immediately if this occurs.

 + Membership System for Otantik Home

Each member of OTANTIK-HOME is assigned a username and password chosen by themselves. The username must be unique and cannot be duplicated for different members. The password is confidential and known only to the member, who can change it at any time. The member alone is responsible for creating and protecting their password, and OTANTIK-HOME bears no responsibility for any damages or issues resulting from its misuse.

To access services requiring membership, the member must enter their username and password in a process called “login.”

OTANTIK-HOME sends notifications and promotional offers to members in their geographic regions via email and does not share members’ information with any third parties.

By using this site, you acknowledge and agree to the following:

  • All personal information you provide is true, accurate, up-to-date, and complete, and you will update it promptly through your profile or by contacting us whenever changes occur.

  • You will not impersonate any person or entity or use a false or unauthorized name.

  • Creating more than one membership account per person is prohibited, and any violation of this condition may result in termination of membership.

  • You will maintain the confidentiality of your password and will not share or disclose it to anyone. You bear full responsibility for all activities and orders made through your account.

  • If you become aware or suspect that your password has been compromised, you must notify us immediately.

  • Use of the site for any unlawful or unauthorized purposes is prohibited, including but not limited to:

    • Posting or distributing illegal, offensive, defamatory, threatening, harmful, obscene materials or content inciting violence or discrimination.

    • Posting materials containing viruses or malicious software.

    • Interfering with others’ use of the site or attempting to disrupt or weaken its operation.

    • Attempting unauthorized access to the site or connected networks through hacking or similar means.

 + Visitor Material and Conduct

Except for Personally Identifiable Information governed by the Privacy Policy, any materials, data, or content you submit or post on the site are considered non-confidential and not owned by you. OTANTIK-HOME or any party designated by the company has the right to copy, modify, distribute, or use such materials for any commercial or non-commercial purposes.

You are prohibited from posting, uploading, or transmitting any materials that:

  • Violate any applicable local, national, or international laws.

  • Contain unauthorized advertisements or fraudulent content.

  • Include viruses or malicious software.

  • Infringe intellectual property rights, privacy rights, or any legal obligations toward others.

  • Promote violence, discrimination, or illegal activities.

  • Imply they are issued by the company or its representatives without authorization.

OTANTIK-HOME reserves the right to take any action it deems appropriate against any violation of these terms, including seeking compensation for any damages or costs arising from such violations. The company will also fully cooperate with relevant authorities or court orders requesting the disclosure of the identity or location of any person violating these terms.

 + Prohibited Activities

You are prohibited from accessing or using the OTANTIK-HOME website for any purpose other than the purpose intended by the company. The site is intended for personal use only and may not be exploited for any commercial activities unless you have obtained prior written consent from OTANTIK-HOME.

If you engage in any prohibited activities, the company reserves the right to suspend, block, or terminate your membership and deny you access to the services. Prohibited activities include, but are not limited to, the following:

Illegal or Harmful Activities

  • Exploitation of children in pornographic materials.

  • Fraud or scams.

  • Trafficking in obscene materials or drugs.

  • Illegal gambling.

  • Harassment, stalking, or sending spam.

  • Violations of copyright, patents, or trade secrets.

Unauthorized Promotion and Advertising

  • Advertising or promoting any products or services not approved by OTANTIK-HOME.

  • Systematic extraction of data or content to create a database or directory without written permission.

  • Sending unsolicited marketing messages or emails to users without their prior consent.

Unauthorized Use of the System

  • Collecting usernames or email addresses for the purpose of sending unsolicited messages.

  • Using automated technologies such as bots or data scraping tools without permission.

  • Interfering with or attempting to disrupt the operation of the site or connected networks.

  • Creating an unreasonable load on the site’s infrastructure.

Impersonation or Misuse

  • Attempting to impersonate any user or other person.

  • Using a username belonging to someone else.

  • Selling or transferring your account or profile to a third party.

  • Using information obtained from the site to harm or harass others.

Unfair Competition or Technical Hacking

  • Using OTANTIK-HOME services to compete or offer similar services.

  • Decompiling, disassembling, or reverse engineering any software related to the site.

  • Circumventing or bypassing any security measures on the site.

Abuse or Threats

  • Harassing, threatening, or disturbing the company’s employees or agents by any means of communication.

  • Conducting any commercial activity on the site on behalf of a third party for compensation without prior permission.

Violation of Laws and Rights

  • Removing or altering copyright or intellectual property notices from any content.

  • Using the site in a manner that violates applicable laws or regulations.

Other Harmful Activities

  • Engaging in any other activities that cause harm to OTANTIK-HOME or others.

 + Termination of Agreement

OTANTIK-HOME reserves the full right, without prior notice, to terminate this agreement or suspend, restrict, or disable your access to the website or any of its services, in whole or in part, under any of the following circumstances:

  • Your violation of any clause of this agreement or related policies.

  • Engaging in any illegal, harmful, or unlawful activity.

  • Providing false or misleading information during registration or use of the services.

  • Your personal request to terminate the account or close the membership.

  • Expiration of the activity period or inactivity of the account for a duration determined by the company.

Upon termination:

  • The company has the right to delete or disable your account and all your data, or retain them for the period required by law.

  • The company bears no responsibility for any losses or damages arising from the termination.

  • Any legal obligations or rights established prior to termination remain in effect, including intellectual property rights and payments due to the company.

  • Any use of the website or services after the termination date shall be considered a clear violation of this agreement and grants the company the right to take any appropriate legal action.

 + Restrictions for Non-Personal and Non-Commercial Use

By using the OTANTIK-HOME website and services, you agree that the primary purpose of the site is for personal and non-commercial use only. This means you may not use the site or any content available on it for commercial purposes—such as republishing content, using it in marketing campaigns, or any business activities—without explicit prior permission from the company.

Unauthorized commercial use or republishing of content may cause significant financial harm to the company, which may not be easily remedied through ordinary compensation methods. Therefore, this policy grants the company the right to seek injunctive relief from a court (such as a temporary or permanent restraining order) to prevent or stop any unauthorized use.

This ensures the protection of the company’s intellectual property rights and materials, and prevents unlawful or unauthorized exploitation of the content.

 + Products Delivery

When you order any product through OTANTIK-HOME, we commit to delivering the product to the address you specified in your order. However, if you are not present at that address at the time of delivery, or if there is no authorized person available to receive the product on your behalf—an authorized person must be exclusively designated by you with their full name, and the delivery agent may request their identification—we will not deliver the product to any other location or to any person who does not meet these conditions.

This means that the responsibility for providing the correct and accurate delivery address lies entirely with you as a member or customer. You also bear full legal and financial responsibility for any order directed to an incorrect or unattended address, whether due to input error or absence of a recipient during delivery.

We always recommend verifying the accuracy of the address details beforehand and being present at the delivery location during the scheduled time to ensure you receive your products without delay or issues.

 + Refund Policy

OTANTIK-HOME strives to achieve the highest level of customer satisfaction by offering a fair and transparent refund and exchange policy that addresses any issues customers may face during the ordering and receiving process.

  1. How to Contact Us in Case of an Issue
    If you encounter any problem during your order, such as:

  • Not receiving the complete order.

  • Receiving a product that does not match your order.

  • Missing or damaged items in your order.

You can easily contact us through one of the following channels:

  • The live chat available on our website or app.

  • The customer service hotline available for support.

  1. Complaint Review and Resolution Process
    Upon receiving your complaint, we carefully and thoroughly review the case to verify the issue and assess its impact on your experience.
    We strive to provide satisfactory solutions as quickly as possible, which may include:

  • Full refund: If you did not receive your order or received a completely incorrect order, the full amount paid will be refunded.

  • Partial refund: In case of missing items or products that do not meet specifications, a partial refund proportional to the issue will be issued.

  • Product replacement: If the product you received is proven to be damaged, you may request a replacement within 24 hours of receipt, and it will be replaced with a matching product as soon as possible.

  1. Our Commitment
    At OTANTIK-HOME, we believe in building lasting trust with our customers through professional and responsible handling of any issues.
    Therefore, we commit to addressing all complaints seriously and transparently, aiming to achieve your complete satisfaction through prompt and effective solutions.

  2. Important Notes

  • Please ensure to report any damage or missing items within the specified timeframe (24 hours for replacement requests), as requests made after this period will not be accepted.

  • We may ask you to provide proof such as photos of the product or order receipt to help expedite verification and resolution.

  • The refund policy does not cover misuse or damage resulting from improper use by the customer.

 + Price and Payments

  1. Debit and Credit Cards
    When using debit or credit cards to complete payments on the OTANTIK-HOME website, please note the following important points:

  • Order Cancellation: You may cancel your order within a short time frame of up to 5 minutes from the moment the order is placed. After this period, cancellation via the website is not possible.

  • Refunds: In case of a refund request, the process may take between 2 to 7 business days, depending on the procedures of the bank that issued your card. The company will send you an electronic notification containing refund details as a reference document when contacting your bank in case of delays.

  • Availability on Contact Numbers: You must be reachable on the registered contact numbers to receive any notifications or confirmations that may be required for payment or delivery processes.

  • Ownership and Authorization: The debit or credit card used must be registered in your name personally, or you must have explicit legal authorization from the cardholder to use the card for the transaction.

  • Responsibility: You bear full responsibility for any orders placed using your card, and you confirm that you have read and understood all terms and conditions associated with using this payment method.

 + Governing Law and Competent

These terms and conditions of the OTANTIK-HOME website are governed by and construed in accordance with the laws of the country where the branch from which the order was placed is located, or that relates to the services provided through the website.

Any disputes or disagreements arising from the use of the website or the interpretation of these terms—including non-contractual disputes—are subject to the exclusive jurisdiction of the competent courts in the relevant country, based on the location of the branch, the place of order completion, or the service provision.

By using the website, the user agrees to this jurisdiction and acknowledges that no claims or disputes may be filed in any court outside the scope of the country specified above.

 + Enforcement

If any provision or clause of these terms and conditions is found to be invalid, illegal, or unenforceable for any reason, that provision shall be considered severable and independent from the remaining provisions, and shall not affect the validity, enforceability, or operation of the other terms in this agreement.

In such a case, the unenforceable provisions shall be deemed amended or restricted to the minimum extent necessary to make them enforceable, consistent with the original intent of the parties.

Any waiver or delay by us in exercising any of our rights under these terms shall not be deemed a permanent waiver of that right or any other rights. Any waiver must be made in writing and shall not be interpreted as a waiver of any prior or subsequent breach of any provision of this agreement.

Both parties acknowledge that these provisions ensure the continuity of the User Agreement to the fullest extent permitted by law and preserve the rights of both parties even in the presence of partial legal impediments in some clauses.

 + License

Under this agreement, OTANTIK-HOME grants you a limited, non-exclusive, revocable license at any time and for any reason or no reason, to use the website in specified ways and in accordance with these Terms of Use, solely for personal and non-commercial purposes, and exclusively to browse and purchase the company’s products.

Under this license, you are permitted to:

  • Browse the website and view the available products.

  • Purchase products displayed on the website.

  • View website pages and download them to your personal device.

  • Send website pages via email.

  • Share website pages through social networks.

  • Print individual pages from the website.

Provided that you comply with the following restrictions:

  • Do not remove any trademarks, copyrights, or proprietary notices found on the pages or products.

  • Do not steal or use designs or images belonging to OTANTIK-HOME or its products for any purpose, whether publication, sale, distribution, or reuse, without explicit written permission from the company.

You are also prohibited from:

  • Integrating information, content, or other materials from the site into any database, dataset, archive, or cache without prior written consent.

  • Modifying, copying, distributing, republishing, transmitting, displaying, performing, reproducing, selling, licensing, or creating derivative works from content, materials, software, products, or services extracted from the site, except as expressly permitted in this agreement.

  • Using deep linking or automated access to the site through robots, web crawlers, data extraction software, scraping tools, or monitoring tools without prior written permission from OTANTIK-HOME.

  • Framing or linking to any pages or content from the site, in whole or in part, without prior written approval.

Company Rights
OTANTIK-HOME reserves all legal and sovereign rights against any individual or entity that violates these terms and will take appropriate action to protect its rights.

Social Sharing
You may “like” the site or share site links through social media tools available on the site, in compliance with these Terms of Use.

Other Rights
All rights not expressly granted under this license are fully reserved by OTANTIK-HOME.

 + Intellectual Property Rights

The OTANTIK-HOME website contains content protected by strict intellectual property rights, including but not limited to: source codes, databases, software, website designs, audio and video files, texts, photographs, graphics, trademarks, service marks, logos, headers, button icons, scripts, and service names ("Content and Marks"). All these elements are exclusively owned or licensed by OTANTIK-HOME and are subject to all applicable local and international copyright and intellectual property laws.

Intellectual property rights specifically include:

  • Product designs offered by the company.

  • Exclusive collections (product sets) developed and designed specifically by OTANTIK-HOME.

It is strictly prohibited without explicit written permission from OTANTIK-HOME to:

  • Use, copy, distribute, modify, display, republish, reproduce, sell, license, create derivative works from, or exploit in any way the content, marks, product designs, or collections, whether wholly or partially.

  • Steal, copy, or reproduce product designs or collections by any means, whether for publication, sale, promotion, or any commercial or personal purpose.

  • Incorporate any content, marks, or designs into databases, archives, or datasets, directly or indirectly.

  • Use OTANTIK-HOME’s trademarks and/or trade dress, including incorporating them into domain names or other trademarks, in a way that may mislead or confuse consumers or the general public.

  • Use deep linking, framing, or any automated access to the site or its content by robots, scraping tools, or similar programs without prior written consent.

Limited and Conditional License:
Under these terms, the user is granted a limited, non-exclusive, non-transferable license to use the website and its content solely for personal, non-commercial use and strictly within the limits of this agreement.
You may download or print copies of the content only for personal use, provided you keep all copyright, trademark, and proprietary notices intact.

Commitment to Protect the Site and Designs:
You agree not to attempt to manipulate, disrupt, circumvent, or interfere in any way with the security mechanisms of the website, product designs, or collections, nor to use any technical means to illegally copy or collect site data.

Penalties and Legal Measures:
OTANTIK-HOME reserves the full and strict right to take all civil and criminal legal actions against any individual or entity violating its intellectual property rights, including demanding substantial monetary compensation for direct and indirect damages, seeking permanent injunctions to prevent ongoing violations, and charging the violator all legal costs and expenses related to the lawsuit.

100% Rights Guarantee:
OTANTIK-HOME affirms that its intellectual property rights are fully reserved and will not be compromised under any circumstances, and any attempt to exploit or steal content, marks, designs, collections, or images will be met with immediate and decisive legal response without exception.

  + Contribution License

By posting any content or contributing to any part of the OTANTIK-HOME website, you automatically grant and represent that you have full rights and authority to grant the company an irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid worldwide license to use, copy, publicly perform, publicly display, modify, translate, excerpt (in whole or in part), and distribute such contributions for any commercial, advertising, or other purposes—whether on the website, in related promotional campaigns, or for creating derivative works or incorporating them into other works. This includes OTANTIK-HOME’s right to sublicense these uses.

OTANTIK-HOME reserves the right, at its sole discretion, to:

  • Modify, revise, or otherwise change any contribution posted on the site.

  • Reclassify any contribution to place it in the most appropriate section or location.

  • Review or remove any contribution deemed inappropriate or in violation of these Terms of Use.

+ Limitation of Liability

The OTANTIK-HOME website, its content, and the services available on it are provided "as is" and "as available," without any express or implied warranties or representations by the company. This includes, but is not limited to, warranties of fitness for a particular purpose, non-infringement, accuracy of content, continuous and uninterrupted availability of the site, or that the site is free from errors, viruses, or other harmful components.

You agree and acknowledge that your use of the site and its services is at your own risk. The company does not guarantee that the site will be free from technical malfunctions or that content is always accurate or up-to-date. Interruptions or technical errors beyond the company’s control may occur.

Accordingly, OTANTIK-HOME and its directors, employees, agents, or contractors shall not be liable for any direct, indirect, special, consequential, incidental, or other damages arising from:

  • Use of or inability to use the site for any reason,

  • Errors or interruptions in the service,

  • Loss of data or information,

  • Financial losses such as lost profits or business interruption,

  • Or any other damages resulting from reliance on content or services provided through the site.

However, these terms do not exclude or limit OTANTIK-HOME’s liability in cases where the law explicitly requires it, such as liability for death or personal injury caused by gross negligence or willful misconduct by the company or its authorized representatives.

In short, you use our site and its content at your own risk. We strive to maintain site security and quality, but we are not responsible for any damages resulting from your use, except where legally obligated to do so.

+ Disclaimer

OTANTIK-HOME provides all information, content, products, services, and materials available on its website—whether provided by the company itself, users, or third parties—on an "as is" and "as available" basis, without any express or implied warranties of any kind.

Specifically, OTANTIK-HOME does not guarantee that such content or materials:

  • Will always be accurate, complete, or up-to-date; the content may contain errors, omissions, or outdated information.

  • Will be free from technical errors, malware, viruses, or any files that could harm your device or data.

  • Will meet your personal or professional needs or expectations, as the site or its content may not be suitable for all purposes or uses.

  • Will not infringe on any third party rights or violate any applicable laws or regulations; users bear full responsibility for lawful use of the content.

Any use of the site or reliance on its content is at your own risk. OTANTIK-HOME shall not be liable for any direct, indirect, special, consequential, or incidental damages arising from such use.

These disclaimers and limitations remain effective and enforceable, subject to non-waivable legal liabilities such as liability for death or personal injury caused by gross negligence by the company or its representatives.

  1. No Guarantee of Service Continuity
    OTANTIK-HOME reserves the absolute right to modify, suspend, or terminate any part of the website or services provided through it at any time, without prior notice to users. This includes, but is not limited to, technical updates, content changes, or temporary or permanent service interruptions.
    The company bears no legal or financial responsibility for any direct or indirect damages or losses incurred by users as a result of these modifications, suspensions, or terminations.
    Users assume the risks associated with using the site and acknowledge that their continued use signifies acceptance of this policy.

  2. Updates and Changes
    OTANTIK-HOME reserves the right to modify or update the Terms and Conditions of use at any time at its sole discretion.
    The updated version of the terms will be posted directly on the website without individual notification to each user.
    Continued use of the site after posting the amendments constitutes final and binding acceptance of the new terms.
    Users are required to regularly review these terms to stay informed of any updates that may affect their rights or obligations.

  3. Limitation of Liability
    The website and services are provided "as is" and "as available," without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted and error-free service.
    OTANTIK-HOME, its employees, agents, or partners shall not be liable for any direct, indirect, special, consequential, incidental, or other damages, including lost profits, data loss, service interruptions, or technical errors.
    This applies regardless of the basis of liability, even if the company was advised of the possibility of such damages.

  4. Indemnification
    Users agree to fully assume responsibility and indemnify OTANTIK-HOME against all losses, damages, and costs, including reasonable legal fees, arising from:

  • Any breach by the user of the Terms of Use or applicable policies;

  • Illegal or unauthorized use of the website or services;

  • Acts or negligence causing harm to the company or third parties.

The company reserves the right to take all necessary legal actions to seek compensation, including filing lawsuits and demanding full damages resulting from the user’s misconduct or negligence.